Smart Molding International 2-2020
10 newsfeed smart_molding international 2/2020 Husky Injection Molding Systems appointed Tony Black to the position of President, Customer Suc - cess Management (CSM). Mr. Black joins Husky’s se - nior leadership team lead - ing the company’s global CSM organization. “Since forming our con - solidated CSM organization in 2017, our goal has been to provide the industry’s most exceptional service and support to help cus - tomers elevate their Hus - ky investments, as well as protect and improve their bottom lines,” said John Galt, Husky’s President and CEO. “I am excited to have Tony join our team and am confident he has the experience, skills and expertise to take our CSM organization to the next level, especially as we move to accelerate devel - opment innovation around evolving consumer and market demands.” “Husky is a company with a strong team clearly dedicated to providing the industry’s most responsive and effective customer service and support,” said Tony Black. “The organiza - tion is poised for innovative change and I look forward to applying my existing knowl - edge to help strengthen our capability to deliver proac - tive, optimized support to all customers around the world.” Mr. Black brings more than 25 years of experi - ence in global business de - velopment and operations and has a record of accom - plishment for consistently improving customer satis - faction and service-orient - ed performance. Prior to joining Husky, he was most recently Vice President Ser - vice Business for Otis Eleva - tors, a large multi-national organization where his accomplishments include developing and deploying a service transformation strategy and establishing best practice sales and field processes to improve the customer experience. Mr. Black holds a Master of Business Administra - tion from the University of Virginia Darden School of Business and a Bachelor of Science degree from Florida Atlantic University. Husky www.husky.co Husky appoints Tony Black to lead Customer Success Management organization Tony Black, President, Customer Success Management Professor h.c. mult. Hel - mar Franz has resigned as Member of the Board of Haitian International Hold - ings Ltd. He joined the Hai - tian Group as Executive Vice President Strategic Business Development in 2005 and after the listing of Haitian International Holdings Ltd. at the Stock Exchange in Hong Kong for a total of 13 years he acted as Member on the Board, including as Chief Strategy Officer and most recently as Non-Exec - utive Director. With his 48 years of expe - rience, Professor Franz is a respected personality in the plastics industry. Thanks to his exceptionally high level of industry expertise and his profound sense of trends, he has contributed significantly to the strategic growth of Haitian Interna - tional. Now, at the age of 70, the visionary and deserving strategist has handed over one of his areas of responsi - bility to the new generation of managers. At the same time as Prof. Franz, other directors left the Board of Directors, the Board of Haitian Interna - tional was intentional re - duced in size, also in order to be able to operate more efficiently. In addition, vari - ous management tasks are being innovatively and new - ly structured in the course of digitaliza - tion. Profes - sor Franz will continue to support the new genera - tion with his experience as Chairman of the Strat - egy Develop - ment Committee – a Board of experienced managers. Mr. Zhang Jianming, Chief Executive Officer of Haitian International: “Professor Franz has played a key role in the strategic development of our company and is one of the major contributors to our success today. On behalf of the entire Board of Hai - tian International, I would like to thank him most sin - cerely for his dedication and look forward to receiving his creative and valuable input as part of our Strategic De - velopment Committee”. Haitian International www.haitianinter.com Professor Helmar Franz Professor Helmar Franz resigned as a member of the Haitian Iternational board
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