Direct and fast support: arburgXworld customer portal offers the right tools for all types of business areas and tasks – around the clock and also on mobile equipment. The company has put together several packages for the targeted expansion of digital services.
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Packages overview
• Basic
Free starter package providing effective support for production organisation: central apps such as the “Shop” and “ServiceCenter” provide a better overview right from the start, make communication easier, increase flexibility and speed up responses.
• Premium
The “Premium” package creates an ideal basis for increasing machine availability. Features such as virtual machine control and guided troubleshooting allow valuable production time to be used even more efficiently.
• Premium Plus
The "Premium Plus" upgrade offers time-saving solutions for production planning, work preparation and quality assurance, but also for sales and product development. The included calculation tools and knowledge databases are based on ARBURG's experience.
• Connect
Digital networking offers enormous potential for production. That is why new ALLROUNDERs come equipped with basic connectivity via an IIoT gateway as standard. In combination with the "Connect" upgrade, machine-related status information and important key figures can be accessed, and the production process can be visualised.
