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Constant training to elevate customer support

Constant training to elevate customer support

News 13.12.2024

For application-related challenges - whether in the field or during customer test runs - the application engineering team is the backbone of Sumitomo (SHI) Demag expertise. Their knowledge and skills are critical to delivering exceptional service.

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To ensure the company is always prepared for every customer application challenge, Sumitomo (SHI) Demag specialists recently gathered at the headquarters in Schwaig for the annual intensive hands-on workshop.

Key focus areas of the workshop included:
- Energy-efficient plasticizing
- New active MeltControl
- Automation solutions
- High-speed packaging applications

Such workshops ensure that Sumitomo (SHI) Demag team stays ahead of industry developments and equips them to provide exceptional service to the customers.

The company thanks the entire team for their dedication and commitment.

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