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MoldiBot debuts on Moldiverse, optimizing customer support

MoldiBot debuts on Moldiverse, optimizing customer support

News 10.01.2025

As the world embraces the dawn of the AI era, CoreTech System (Moldex3D) continues to pioneer innovations in simulation-driven AI, aiming to provide versatile smart molding solutions to the plastic injection molding industry. In a recent announcement, CoreTech System has introduced its latest intelligent assistant, MoldiBot, to strengthen customer support. It is a 24/7 intelligent assistant on Moldiverse, an innovative molding cloud platform.

01 Users can log in to Moldiverse and find MoldiBot in the bottom right corner

Users can log in to Moldiverse and find MoldiBot in the bottom right corner

Built on ChatGPT technology and equipped with generative AI, MoldiBot is trained with Moldex3D’s extensive resources, including courses, technical documents, and tutorial videos. The intelligent assistant provides users with real-time support to address challenges related to Moldex3D software, injection molding, etc. Through an interactive interface on Moldiverse, users can pose questions to MoldiBot and receive the information they need in seconds, significantly reducing search time and boosting productivity.

To enrich its response, MoldiBot offers links to relevant documents in Documentation, ensuring users gather all the necessary information they need. What makes the user experience even smoother is MoldiBot’s multilingual capability, which allows international users to enjoy seamless interactions without language barriers.

Looking ahead, CoreTech System remains committed to advancing intelligent molding simulation technologies and enhancing customer support with MoldiBot, bringing greater value to the plastic injection molding industry.

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