StackTeck Systems Ltd., a global manufacturer of multi-cavity, high-volume production molds, has successfully navigated through a challenging year quickly adapting to new ways to serve customers, while providing them with everything needed for successful mold approvals. “Our operations have continued running without interruption while accelerating deliveries and adopting the new protocols needed for international deliveries.” Said Vince Travaglini, StackTeck’s President and CEO.
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StackTeck has adapted to the new business environment of 2020 and has put together a comprehensive virtual mold testing capability package that includes three simultaneous live feeds of the mold running, part quality follow ups and a full data package that is delivered to the customer in real time. We will continue to offer this service to our customers worldwide as the situation with the pandemic continues and furthermore, we will be now adopting this new way of doing business as an option for our customers to have in the future even as traveling resumes.
Aura Colmenares, Development Manager from Phoenix Packaging Mexico stated: “We had a series of our molds virtually approved. Even though it was a new experience and project done virtually, the mold approvals were given in a very efficient way. The communication, the videos received, the meetings with StackTeck and the technical support were very good.”
“With the pandemic still in place, we see no problem with continuing to work in this way and do mold approvals virtually. The big advantage is that we already know the way now, and we can certainly see a short- and medium-term future to continue with testing and doing mold approvals virtually. Despite not having been present at StackTeck, we had all the necessary information to approve our molds, we received plastic parts and this process allowed us to continue working virtually without problems.”
