Global automation technology and software leader Emerson has announced that its Impact Partner Network will now provide on-site servicing of select Emerson measurement instrumentation devices as Premier Service Providers.
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Since the establishment of Emerson’s first Impact Partner collaboration in 1913, the program has grown to include 80-plus certified customer support centers staffed today by over 7,600 employees across the U.S. and Canada |
Emerson Impact Partners bring extensive, specialized capabilities in automation, assembly diagnostics and calibration, and shutdowns, turnarounds and outages across the Emerson valves and control portfolio. Teams are focused on safety, production, reliability, efficiency and compliance.
As Premier Service Providers, the Impact Partners will be the authorized factory service providers in the territories they serve for on-site services of select Emerson measurement instrumentation, including Rosemount™ and Micro Motion™ branded products in the United States.
“We are confident that this partnership will enhance our ability to deliver exceptional customer experience,” said Laura Schafer, vice president North America for Emerson’s measurement solutions business. “Emerson Impact Partners combine nationally recognized expertise with the local touch our customers rely on to tackle their most pressing challenges. We look forward to leveraging their collective strengths to better serve Emerson’s customers.”
“Our Impact Partners have built a strong reputation for exceptional customer service and deep industry knowledge,” said Ron Martin, Emerson’s president of the Americas. “In partnership with Emerson, this collaboration will combine complementary strengths and innovation to deliver significant value to our customers. With local expertise, a robust national support network, and a long-standing history of collaboration between the Impact Partners and Emerson, we are well-positioned to elevate the local service and support we provide to our customers.”
